What information do we collect about you?
We collect information from you when you send a ‘Contact Us’ form via our website, or visit / Call either our retail showrooms or main factory. Personal Information normally collected would be anything that is required to complete the order placed by you the customer (Name, Billing Address, Contact Details, and Delivery Address). All calls are recorded for training and monitoring purposes although we have the ability to turn off the recordings if any personal information is taken over the telephone.
What do we do with your information?
As a company The Kitchen Company complies with its legal obligation under the Data Protection Act 2018 by keeping all personal data up to date, we do this by storing and destroying any details securely and by not collecting or keeping any excessive amounts of your data. All personal data is stored on password protected computer systems or in a lockable filing system. Any payment details are dealt with straight away and disposed of by way of a full system delete or shredded once payment is confirmed. We DO NOT keep any card details on record for any of our customers.
How do we use your information?
The Kitchen Company will use your personal data to ensure a smooth progress from order to completion. Any data used is easily deleted at the customer’s request.
You have the right to request at any time that any personal information is fully deleted or destroyed from our systems, If this is the case please contact firstname.lastname@example.org and this will be done as a matter of urgency.
Can I get access to my records or update them?
Yes, you can request a copy of any personal information held at any time by contacting Scott Sloman (email above) any alterations needed would also follow the same procedure
The Kitchen Company continually keep our privacy notice under review and any changes will be confirmed on this page. Please note this policy was undated 12/03/19
How to Contact Us:
Post: FAO Scott Sloman, the Kitchen Company, Unit 15, Ryelands Business Park, Bagley Road, Wellington, TA21 9PZ